Mention "WorkerFeed for a discount.
Hourly Rate: $6
Country: Colombia
Discord username: lightstone77
Whatsapp number: +573223661877
E-mail: [email protected]
๐ Schedule: Flexible hours, based on your requirements
โจ Responsibilities:
๐ Task management: Optimize your day by efficiently managing tasks such as scheduling, email coordination, and overall organization.
๐ Expert Communication: Facilitate clear and professional communication through meticulous management of emails and correspondence.
๐ Research & Insights: Gain a competitive edge with thorough research and tailored analysis to align with your industry needs and goals.
๐ Social Media Expertise: Boost your digital presence through effective social media management, audience interaction, and brand enhancement.
๐ Customer service: Committed to delivering top-notch customer service by promptly resolving inquiries and addressing client concerns.
๐ Tech Savvy:ย Proficient in leveraging tools like Microsoft Office Suite, Google Workspace, Trello, Asana, and other project management and communication platforms.
๐ Qualifications:
โ๏ธ Proven experience as a Virtual Assistant or in a similar role.
โ๏ธ Exceptional organizational and time management skills.
โ๏ธ Strong communication abilities, both written and verbal.
โ๏ธ Proficiency in research and analysis.
โ๏ธ Familiarity with social media platforms and basic travel planning.
Expertise
- Appointment setting
- Cold calling
- Data entry
- Microsoft office
- Email and calendar management
- Social media management
Experience
Customer service representative
Concentrix / Bogotรก – Cundinamarca
MARCH 2023 TO NOVEMBER 2023
Assisted customers with troubleshooting technical problems, offering step-by-step guidance to resolve issues and improve user experience. Achieved a 95% Customer Satisfaction score, consistently delivering high-quality service that met or exceeded client expectations.
Customer service representative
Teleperformance / Bogotรก – Cundinamarca
FEBRUARY 2022 TO NOVEMBER 2022
Managed inbound and outbound calls, addressing customer inquiries, resolving issues, and providing information on products and services.