
Mention "WorkerFeed for a discount.
Hourly Rate: $6
Country: Colombia
Discord username: lightstone77
Whatsapp number: +573223661877
E-mail: johnbluesky95@gmail.com
Schedule: Flexible hours, based on your requirements
Responsibilities:
Task management: Optimize your day by efficiently managing tasks such as scheduling, email coordination, and overall organization.
Expert Communication: Facilitate clear and professional communication through meticulous management of emails and correspondence.
Research & Insights: Gain a competitive edge with thorough research and tailored analysis to align with your industry needs and goals.
Social Media Expertise: Boost your digital presence through effective social media management, audience interaction, and brand enhancement.
Customer service: Committed to delivering top-notch customer service by promptly resolving inquiries and addressing client concerns.
Tech Savvy: Proficient in leveraging tools like Microsoft Office Suite, Google Workspace, Trello, Asana, and other project management and communication platforms.
Qualifications:
Proven experience as a Virtual Assistant or in a similar role.
Exceptional organizational and time management skills.
Strong communication abilities, both written and verbal.
Proficiency in research and analysis.
Familiarity with social media platforms and basic travel planning.
Expertise
- Appointment setting
- Cold calling
- Data entry
- Microsoft office
- Email and calendar management
- Social media management
Experience
Customer service representative
Concentrix / Bogotรก โ Cundinamarca
MARCH 2023 TO NOVEMBER 2023
Assisted customers with troubleshooting technical problems, offering step-by-step guidance to resolve issues and improve user experience. Achieved a 95% Customer Satisfaction score, consistently delivering high-quality service that met or exceeded client expectations.
Customer service representative
Teleperformance / Bogotรก โ Cundinamarca
FEBRUARY 2022 TO NOVEMBER 2022
Managed inbound and outbound calls, addressing customer inquiries, resolving issues, and providing information on products and services.