John (virtual assistant and cold calling expert)

Mention "WorkerFeed for a discount.

Hourly Rate: $6

Country: Colombia

Discord username: lightstone77

Whatsapp number: +573223661877

Message me on WhatsApp

E-mail: [email protected]

๐Ÿ“… Schedule: Flexible hours, based on your requirements

โœจ Responsibilities:

๐Ÿ“Œ Task management: Optimize your day by efficiently managing tasks such as scheduling, email coordination, and overall organization.

๐Ÿ“Œ Expert Communication: Facilitate clear and professional communication through meticulous management of emails and correspondence.

๐Ÿ“Œ Research & Insights: Gain a competitive edge with thorough research and tailored analysis to align with your industry needs and goals.

๐Ÿ“Œ Social Media Expertise: Boost your digital presence through effective social media management, audience interaction, and brand enhancement.

๐Ÿ“Œ Customer service: Committed to delivering top-notch customer service by promptly resolving inquiries and addressing client concerns.

๐Ÿ“Œ Tech Savvy:ย  Proficient in leveraging tools like Microsoft Office Suite, Google Workspace, Trello, Asana, and other project management and communication platforms.

๐Ÿ” Qualifications:

โœ”๏ธ Proven experience as a Virtual Assistant or in a similar role.

โœ”๏ธ Exceptional organizational and time management skills.

โœ”๏ธ Strong communication abilities, both written and verbal.

โœ”๏ธ Proficiency in research and analysis.

โœ”๏ธ Familiarity with social media platforms and basic travel planning.

Expertise

  • Appointment setting
  • Cold calling
  • Data entry
  • Microsoft office
  • Email and calendar management
  • Social media management

Experience

Customer service representative

Concentrix / Bogotรก – Cundinamarca
MARCH 2023 TO NOVEMBER 2023

Assisted customers with troubleshooting technical problems, offering step-by-step guidance to resolve issues and improve user experience. Achieved a 95% Customer Satisfaction score, consistently delivering high-quality service that met or exceeded client expectations.

Customer service representative
Teleperformance / Bogotรก – Cundinamarca
FEBRUARY 2022 TO NOVEMBER 2022

Managed inbound and outbound calls, addressing customer inquiries, resolving issues, and providing information on products and services.