RM – DM Appointment Setter & Assistant

VIRTUAL ASSISTANT
Renegate USA | Remote | June 2024 – Present
● Document preparation, drafting, editing, and formatting documents, presentations, and spreadsheets.
● Administrative support, handling basic administrative tasks such as data entry, filing, and maintaining
records.
● Project Assistance by providing support on special projects, including coordinating tasks, tracking progress,
and managing deadlines.
● Personal Support by managing personal appointments, reminders, and handling personal correspondence.
● Miscellaneous Tasks, handling any other tasks that contribute to the smooth operation of the employer’s
personal and professional life.
● Social Media Management, monitoring social media accounts, scheduling posts, and engaging with followers
● Communication Coordination, managing inbox and correspondence. Acting as a point of contact between
the employer and other parties.
INSTAGRAM DM APPOINTMENT SETTER
Yoann United Kingdom| Remote | January 2024 – May 2024
● Prospecting: Identifying and researching potential clients or decision makers on Instagram who fit your target audience
criteria.
● Message Crafting: Crafting personalized and compelling messages to initiate contact and capture the interest
of prospects.
● Setting up appointments, consultations, or meetings with qualified leads via Instagram DMs.
● Follow-Up: Following up with prospects who have shown interest but haven’t yet scheduled an appointment,
using polite persistence to move them through the sales funnel.
● CRM Management: Keeping track of interactions, appointments scheduled, and progress with leads using a
Customer Relationship Management (CRM) tool or spreadsheet.
● Reporting: Providing regular updates and reports on the status of appointments set, conversions, and any
insights gathered from prospect interactions.
● Collaboration: Collaborating with sales or business development teams to ensure a smooth handover of
qualified leads and provide context for scheduled appointments
● Professionalism: Maintaining a professional and personable demeanor in all interactions to reflect positively
on the brand.

VIRTUAL ASSISTANT
Reverb Germany | Remote | April 2023 – December 2023
● Administrative Support- Managing emails, scheduling appointments, and handling correspondence, data
entry, creating reports & maintaining databases.
● Customer Support-Responding to customer inquiries via email or chat. Managing customer feedback and
reviews.
● Project Management- Assisting with project planning, tracking deadlines, and coordinating tasks.
● Bookkeeping and Accounting- Keeping track of expenses, invoicing clients, and managing basic financial
reporting and reconciliation
● Personal Assistance-Managing personal calendars and appointments. Handling personal errands and tasks
as requested.

VIRTUAL ASSISTANT
Fried USA | Remote | January 2023 – April 2023
● Listing Management- Creating new listings for products or services on Facebook Marketplace.
● Customer Interaction- Responding to inquiries from potential buyers or sellers promptly and professionally.
Providing information about products/services, addressing customer concerns, and facilitating transactions.
● Research and Competitive Analysis- Conducting market research to understand trends, pricing, and
competitor activities.
● Feedback Management- Monitoring and responding to buyer/seller feedback. Encouraging satisfied
customers to leave positive reviews.

CHAT HYPER
Discord NFT UK| Remote | September 2020 – May 2022
● Community Engagement- Actively engaging with community members in Discord channels to foster
discussions about NFTs, upcoming drops, and related topics. Encouraging participation through polls,
discussions, and interactive activities.
● Community Growth & Outreach- Implementing strategies to attract new members to the Discord
community. Collaborating with marketing teams to promote the Discord server through social media and other
channels.
● Knowledge Management-Providing educational content and guidance to help community members
understand blockchain technology and NFT markets.
● Feedback Collection- Soliciting feedback from community members through surveys, polls, and direct
conversations.